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Delivery Information
Live local?
Free click and collect service. Your order will be ready for you to collect within two hours of your order being placed. Simply bring your order confirmation in to store and we will have your items waiting for you. Great if you want a quick trip out.
Local Van Delivery. If you live within a 15 mile radius of the store we offer a free van delivery service on orders over £75. This service is completely contactless and we aim to have your order with you in 2-3 working days. Perfect for bulky feed or bedding deliveries. Deliveries will be made within 3-5 working days of your order with our own delivery driver and van.
A Little further afield?
Royal Mail Delivery. We use Royal Mail for our national delivery service. Your shipping charge is based on the weight of your order. Please see table below. Orders will be dispatched same day if under 2kgs and ordered before 2pm, all other orderd will be dispatched the next day. Unfortunately we cannot ship items over 15kg outside of our local delivery area.
Total basket weight |
Delivery Time |
Price |
Small Item <2kg |
2-3 days |
£2.99 |
Small Item <2kg |
Next Day* if ordered before 2pm |
£4.99 |
Mid Items 2-5kg |
2-3 days |
£4.99 |
Heavy Items 5-19kg |
3-5 days |
£5.99 |
Returns Policy
No quibble returns policy. Simply email This email address is being protected from spambots. You need JavaScript enabled to view it. to notify us of your intent to return an item within 28 days of receipt of your item(s). Then all we need is the item posted back to us with a copy of your invoice and what you would like to happen ie return for refund or exchange and we will get this processed for you in 3-5 working days. Unfortunately we are unable to accept returns on riding hats and body protectors due to health and safety reasons.
If you have not received your item and would like an update please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01844 344765 for an update.